Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
Where are you located?
Sure-Lock Self Storage is located at 246 NE Chestnut Ave, Roseburg, OR 97470.

U-Lok Mini Storage is located at 48990 US-101, Bandon, OR 97411.

What are the office hours?
Our office hours for both locations are Monday-Friday from 10 AM to 5:30 PM.

What are the access hours?
Sure-Lock Self Storage is open 7 days a week from 8 AM to 5:30 PM. At U-Lok Mini Storage you can access your unit 24 hours A Day!

What security features do you offer?
Our facilities are monitored 24/7 using video surveillance.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.